User research tools

Recruitment

Moderated · Unmoderated · Recruitment

Recruitment and research suite for interviews, tests, and moderated sessions.

Research repository

Repository

Lightweight research repository for notes, tags, and insight reports.

Multi-method suite

Moderated · Unmoderated · Recruitment

B2B panel plus automated studies, with an AI study agent and AI moderation.

Research repository

Repository

GDPR-minded repository for transcripts, highlights, and research reports.

Session replay

Unmoderated · In-product

Enterprise experience analytics, heatmaps, and journey quantification.

AI interviews

Unmoderated · Recruitment · Repository

AI video research with multimodal analysis and a compounding insight library.

Research repository

Repository

Qualitative coding software for interview transcripts and thematic analysis.

Moderated sessions

Moderated

Moderated video interviews and focus groups with observer and translation support.

Research repository

Repository

Research repository for tagging, themes, and searchable qualitative evidence.

Diary studies

Unmoderated · Recruitment

Diary studies and in-the-wild missions for longitudinal context.

Research repository

Repository · In-product

Voice-of-customer platform that clusters feedback from support, stores, and research.

Recruitment

Recruitment · In-product

Intercept and screen your own users, then schedule them for research.

Session replay

Unmoderated · In-product

Session replay and experience analytics on your live product.

Research repository

Moderated · Repository

Record, clip, and share customer conversations for research playback.

Research repository

Moderated · Unmoderated · Repository

Run studies with your own customers and keep a research repository.

Session replay

Unmoderated · In-product

On-site recordings, heatmaps, and feedback widgets for your own traffic.

In-product research

Moderated · Unmoderated · In-product

In-product and unmoderated testing, often with bring-your-own traffic.

Diary studies

Unmoderated

Mobile ethnography and diary missions captured in the wild.

AI interviews

Unmoderated

AI conversational interviews with interview plus synthesis.

Moderated sessions

Moderated · Unmoderated

Live moderated sessions with observer rooms and strong recording quality.

Unmoderated tests

Unmoderated

Task-based unmoderated tests of live sites and prototypes, with AI summaries.

Research repository

Repository

Research repository that turns interview recordings into searchable notes and clips.

Unmoderated tests

Unmoderated · Recruitment

Classic preference, five-second, first-click, card sort, and tree tests.

Research repository

Repository

AI research repository for interview clips, tags, and stakeholder playback.

Unmoderated tests

Unmoderated · In-product

Fast unmoderated prototype, Figma, tree, and card tests with AI reports.

Session replay

Unmoderated · In-product

Free session recordings and heatmaps for live-site behaviour.

Session replay

Unmoderated · In-product

Session replay, heatmaps, and funnels for website behaviour.

Research repository

Repository

AI-assisted qualitative analysis for interviews and mixed research notes.

IA testing

Unmoderated

Specialised IA toolkit for card sorts, tree tests, and first-click studies.

AI interviews

Unmoderated

AI-led async interviews, often with a bring-your-own audience.

AI interviews

Unmoderated

Deep AI interviews that chase vagueness, contradiction, and “it depends”.

Multi-method suite

Moderated · Unmoderated · Recruitment

Moderated and unmoderated studies with a panel, plus AI synthesis.

Recruitment

Recruitment

Research-grade participant panel that sends people to your own study.

In-product research

Unmoderated · In-product

On-site and in-app intercept surveys for targeted unmoderated questions.

Unmoderated tests

Unmoderated

Enterprise survey and experience platform used for large unmoderated studies.

Recruitment

Recruitment

Research operations CRM for participant panels, incentives, and compliance.

Diary studies

Unmoderated · Moderated

Online qualitative communities and diary-style missions over days or weeks.

Research repository

Repository

Transcript-first video editor for turning research recordings into clips.

Recruitment

Recruitment

B2B and professional recruitment for interviews you run elsewhere.

Session replay

Unmoderated · In-product

Session recordings and events for web and mobile apps.

In-product research

Unmoderated · In-product

In-product microsurveys and async research with AI interviews.

AI interviews

Moderated · Unmoderated

AI-led customer interviews with templates and optional human moderation.

In-product research

Unmoderated · In-product

In-product and targeted surveys for continuous unmoderated feedback.

Recruitment

Recruitment

European participant recruitment for moderated and unmoderated studies.

AI interviews

Unmoderated · In-product

AI moderation across tests, interviews, surveys, and in-app studies.

Unmoderated tests

Unmoderated · Recruitment

Quick unmoderated usability tests with auto-insights, formerly TryMyUI.

Unmoderated tests

Unmoderated

Deep Figma and prototype click-paths, heatmaps, and path metrics.

Recruitment

Recruitment

Recruit external and own-customer participants for moderated research.

AI interviews

Unmoderated · Recruitment

AI-moderated interviews, concept tests, and usability studies with a large panel.

Research repository

Repository

Collaborative research workspace for affinity, journeys, and repositories.

Unmoderated tests

Unmoderated · Recruitment

Affordable unmoderated video tests with a tester panel and transcripts.

Unmoderated tests

Unmoderated · Recruitment

Pay-per-video unmoderated usability tests with testers in many languages.

Multi-method suite

Moderated · Unmoderated · Recruitment

Multi-device moderated and unmoderated studies with AI-assisted analysis.

AI interviews

Unmoderated

Adaptive AI-moderated interviews that probe instead of sticking to a script.

Unmoderated tests

Unmoderated · Recruitment

Unmoderated surveys, prototype tests, and IA methods with a MENA-strong panel.

Multi-method suite

Moderated · Unmoderated · Recruitment

Enterprise video think-aloud, task tests, and a large managed panel.

Multi-method suite

Moderated · Unmoderated · Recruitment

Enterprise unmoderated plus quant in the UserTesting family.

Multi-method suite

Moderated · Unmoderated · Recruitment

Full suite for usability, tree, card, and prototype tests with AI assistance.

AI interviews

Unmoderated

Async video AI interviews with smart follow-ups, plus AI persona tests.

AI interviews

Unmoderated

Voice surveys with light AI follow-ups for async unmoderated feedback.

AI interviews

Unmoderated

AI-moderated voice interviews that probe why users behave the way they do.

AI interviews

Unmoderated · Recruitment · In-product

Fast async AI interviews with interview plus synthesis in one flow.