About this tool
Custellence is a structured journey-mapping canvas with swimlanes for steps, channels, and metrics. Service designers use it when Miro feels too freeform for a reusable map.
Compare visual polish with UXPressia and governance with TheyDo before standardising.
Details
| Attribute | Value |
|---|---|
| Category | Service design |
| Work types | Page flows, Digital whiteboard |
| Used by | Service Designer, UX Designer, Business Analyst |
| Website | www.custellence.com |
| Pricing | From about $18/editor/mo |
| Added | 2026-08-15 |
| Last updated | 2026-08-15 |
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